Assistant Manager- Research & Insights

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Job Description

The primary role of this job is to support the design and implementation of the research and analytics projects, aligned with the business objectives. Reporting into and supporting the Senior Manager – Research & Insights, the role will be coordinating the operational execution as well as supporting internal business units with designing and delivering bespoke research and data analytics projects. Support the development of Research Plans (methodology, objectives, questionnaires, samples, lists of respondents, etc.) for the annually re-occurring research projects managed by the Research & Insights Function. Responsible for the administration of online surveys and coordination of phone surveys, including survey set-up, reviewing respondent lists, scheduling of survey staff, monitoring response rate towards assigned targets, ongoing quality control of responses and status reporting. Contributes in the preparation of research reports and presentations, through raw data cleansing, quantitative and qualitative data analysis, visualization and interpretation of data, and deriving actionable insights.

Essential Requirements
Bachelor’s degree in Market Research or in the broader areas of Marketing, Social or Data Sciences
5 years’ work experience in a similar role within medium to large service organizations or research agencies / consultancies.
Prior professional experience and exposure to quantitative research methods and data analysis, experience with survey design and data analytics and survey platforms (e.g. Qualtrics) will be considered as an advantage.
Advanced proficiency of MS Excel and experience with data organization, tabulation, and graphical representation.
Advanced proficiency of MS PowerPoint and experience with creating slide decks (e.g., research reports).